Bhakti "DASS" Bangar
30+ years leading five-star resorts and premium hotels across Africa, the Middle East, and Asia.
Group General Manager · Bluebay Hotels · Zanzibar
A life devoted to the craft of hospitality.
A seasoned hospitality professional with a lifelong passion for excellence, Bhakti has led hotels, resorts, lodges, and restaurants across India, the Middle East, and Africa. His work spans end-to-end operations — business turnaround, training and HR, budgeting and P&L, property renovations, and pre-opening.
A guest-centric leader with a proven Tripadvisor record, he currently oversees two five-star resorts on the shores of Zanzibar — a portfolio of 232 keys and 325 colleagues from a dozen nationalities.
A three-decade trajectory.
Group General Manager
- ◆Elevated Bluebay Beach Resort from TripAdvisor rank #7 to #2 in Kiwengwa.
- ◆Repositioned Sultan Sands Island Resort from rank #8 to #4.
- ◆Introduced enhanced all-inclusive packages with three à la carte restaurants.
- ◆Delivered infinity pool build and full room renovation programme.
- ◆Secured airlift partnerships with Flightlink and Precision Air.
General Manager
- ◆Full P&L accountability across a multi-property portfolio.
- ◆Rebuilt sales, marketing and revenue management functions.
- ◆Represented the group at WTM London, Thompson's Roadshow, OTM Mumbai.
Operations & Management
- ◆18-month Management Development Program with Choice Hotels, USA.
- ◆6-month deluxe training at Taj Mahal Hotel.
- ◆Multi-brand F&B experience: Pizza Hut, Mike's Kitchen, O'Hagan's.
Results that speak quietly.
TripAdvisor #2
Bluebay Beach Resort — up from #7
TripAdvisor #4
Sultan Sands Resort — up from #8
9 / 10 Booking.com
Sustained guest satisfaction score
5.6 / 6 HolidayCheck
95% guest recommendation rate
Airlift Partnerships
Flightlink · Precision Air
Property Renovation
Infinity pool · Full room refit
Trade shows & conferences
The disciplines behind the results.
Resort & Hotel Operations
End-to-end operations across five-star resorts, lodges, and city hotels.
P&L & Cost Optimization
Budgeting, cost control, and revenue integrity across multi-property portfolios.
Team Leadership
Building and retaining multi-national teams across service cultures.
Business Turnaround
Repositioning underperforming assets into ranked, profitable properties.
Revenue & Sales
Segmentation, pricing, and distribution partnerships with airlines and OTAs.
Guest Experience
Reputation management with proven TripAdvisor, HolidayCheck, and Booking.com results.
Renovation & Pre-Opening
Infinity pools, rooms, F&B outlets — delivered without closing the resort.
Multi-Cultural Management
Operations across India, Middle East, and Africa. Five spoken languages.
Trained by the finest.
Education
- B.Sc. Hospitality & Hotel AdministrationIGNOU, New Delhi
- 3-Year DiplomaIHM PUSA — India's premier hotel school
- Management Development ProgramChoice Hotels, USA · 18 months
- Deluxe TrainingTaj Mahal Hotel · 6 months
Brands Worked With
Languages
- EnglishFluent
- HindiFluent
- PunjabiFluent
- SetswanaWorking
- SwahiliWorking
Words from guests and colleagues.
"A truly gracious host who has transformed the guest experience at Bluebay. Every detail feels considered."
"Under his leadership the property found its rhythm again — the team is confident, the service warm and consistent."
"One of the most balanced and culturally fluent operators I have worked with in East African hospitality."
Let's Connect
Open to executive opportunities, advisory engagements, pre-opening consultancy, and industry conversations in luxury hospitality.